If the LabelWriter appears under unspecified on Windows in Devices and Printers, usuallyĬomputer has not identified that device as a printer yet.
CardScan® 700c - Windows® XP and later, 32-bit/64-bit systems.CardScan® 600cx - Windows® XP and later, 32-bit/64-bit systems.CardScan® 600c - Windows® XP and later, 32-bit/64-bit systems.CardScan® 500 - Windows® XP and later, 32-bit systems only.Please contact DYMO Technical Support for more information.īefore installing the software, please check if your CardScan device and operating system are on the compatibility list below:
Click here to download CardScan Executive version 8.0.5. This version will allow you to manually export contacts from Outlook and import them to CardScan software. The version 8.0.5 and a licence key, will allow you to continue using your CardScan® hardware. We sincerely apologise for the inconvenience.
Since all CardScan products have been discontinued, it is no longer possible to use CardScan software version 9 or later beyond the trial period. The Cleaning Card and its instructions are included with your printer.On 1 January 2020, the extended period of technical support for CardScan products ended. Feed the LabelWriter Cleaning Card through the printer 2 to 3 times. If your Dymo LabelWriter is printing blurry, smudged or faded images on your labels, this is usually caused by a dirty roller or printed head. To re-seat the label spool, follow this guide.
If the Dymo LabelWriter is already installed on your computer, but does not work with our software:Īfter the drivers are installed, the compatible Dymo labels will become available the next time you log into our software. Follow the on-screen instructions as your computer installs the printer.
When your Dymo Printer is first connected, the printer driver installation window will automatically open. To use a Dymo LabelWriter on your Windows computer, please make sure you have the correct printer driver installed. The Cleaning Card and its instructions are included with your printer. If your Dymo LabelWriter is printing blurry, smudged or faded images on your labels, this is usually caused by a dirty roller or print head.
A dirty optical sensor in the printer.To re-seat the label spool in the printer, follow this guide. The label spool is sitting loose in the printer.If your Dymo LabelWriter is feeding multiple labels with each print, there are two reasons why this may be occurring: To correct this problem, re-seat the label spool in the printer by following this guide.